Most Leadership Training Is Forgotten Within Weeks. Here’s What We’re Doing About It.

We have a 10-month open programme for managers and leaders in the UK who are ready to lead differently. Starting May 2026. People don’t leave organisations. They leave managers. And managers don’t lead poorly because they don’t care – they lead poorly because nobody has ever shown them what good looks like and held them...

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One Organisation, Two Teams, Two Different Cultures…

Why is it that within the same organisation with the same policies, same systems, same strategy, people can still have completely different experiences at work? How is it that two teams can sit on the same floor, use the same systems and follow the same procedures, yet show up in entirely different ways? One team...

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Report: How Leaders Can Use AI To Expand Capability And Strengthen Culture

On the morning of 11 March 2026, 103 clients and associates gathered at the Houghton Golf Club for Legitimate Leadership’s latest breakfast event, a conversation that was equal parts grounding and thought-provoking. With AI dominating boardroom agendas everywhere, the morning’s theme was timely: How Leaders Can Use AI To Expand Capability And Strengthen Culture. Setting...

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Question of the Month – March 2026

Question: My team does what I ask, but they don’t take initiative. How do I get them to step up without micromanaging? Answer: Good intent is manifested by giving Care and Growth. Care is your licence to grow, so everything starts with Care. Care is principally about how well you know your people. Really knowing them...

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Question of the Month – February 2026

 Question: How do I hold someone accountable without damaging the relationship? Answer: When reading the above question, somebody may be forgiven for assuming that negative accountability (censure and discipline) is being referred to. Of course, the risk of a damaged relationship arising is greater when negative accountability is applied, but it is possible that damage...

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Accountability – It’s A Giving Thing

Accountability works best when all parties come together with a giving mindset. But consider the typical situation: a direct report arrives at a performance review hoping to get maximum scores while ready to downplay less favourable aspects of their KPIs, all the while wondering what the manager’s evaluation says. The manager comes to the meeting,...

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Question of the Month – January 2026

 Question: At the beginning of a new year, what is the most important intention a leader should set to create the conditions for better relationships and performance? Answer: At the beginning of a new year, leaders often return refreshed, optimistic, and focused on the promise of improved results and renewed momentum. Employees likewise re-enter the organisation...

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Good Leadership? It All Starts With Trust

By Abbey Lewis, Harvard Business Review Comment by Sean Hagger, Managing Director, Legitimate Leadership: Trust is an essential component of any high-performing group. The leadership of that group builds trust in two fundamental ways – firstly, by being overly concerned about their people; they know them as human beings and understand what drives them –...

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Leading Through Challenge & Change: Reflections From HCSA 2025

Back in November, I spent two days at the Telford International Centre with 900 healthcare procurement and supply chain professionals for the HCSA Annual Conference & Exhibition. Since then, I’ve been travelling and working in the USA and South Africa, which has given me time to reflect on what was a truly great conference and...

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Legitimacy and Governance

At the end of October 2025, an important advancement in corporate reporting in South Africa was released. The Institute of Directors in South Africa (IoDSA) and the King Committee of South Africa released this iteration, known as King V, which is a significant move forward, as the landscape has shifted in the past nine years...

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Most Leadership Training Is Forgotten Within Weeks. Here’s What We’re Doing About It.

We have a 10-month open programme for managers and leaders in the UK who are ready to lead differently. Starting May 2026. People don’t leave organisations. They leave managers. And managers don’t lead poorly because they don’t care – they lead poorly because nobody has ever shown them what good looks like and held them...

View full article