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If You Believe Your Company Is Like A Family, You Probably Have A Toxic Culture

By Cameron Coutts, organisational psychologist and podcast host. COMMENT ON THIS ARTICLE BY WENDY LAMBOURNE, LEGITIMATE LEADERSHIP: When we hear the words “we are like a family”, as Legitimate Leadership we typically find an organisation where there is too much care and not enough growth. An organisation where relationships are overly affiliative, standards are low,...

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Cameron Coutts

Case Studies

Improving Employee Trust And Maintaining Customer Service Even As A Manufacturing Site Is Being Closed – ‘Last Shift, Best Shift’

By Sean Hagger, formerly General Manager of the site; now a Legitimate Leadership Associate. By 2020, technology advances in automotive catalyst manufacturing, and competition from lower-cost new plants in other countries, resulted in one of the first plants to have produced the catalysts in the UK becoming uncompetitive. The whole sector was moving from growth...

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Case Studies


Legitimate Leadership has been applied in over 30 countries on five continents in the past 25 years. Some of our most recent clients include: