February 2021 – Question of the Month
February 21, 2021 - By Wendy Lambourne, Director, MA Industrial and Organisation Psychology Registered Psychologist with SA Medical & Dental Council
Question of the Month: What should a Legitimate Leadership intervention deliver?
Answer: Our standard answer is that it should deliver an organization characterised by legitimacy, trust, contribution and accountability – all of which then impacts on the results.
However here are two more developed characterisations:
That those in leadership roles will be able to answer ‘yes’ to the following:
- Should the leader move on would his/her direct reports like (which doesn’t mean they will in fact) to go with him/her because of the benefits in terms of care and growth that they have experienced in their reporting relationship with him/her?
- Should the person move on, is there is a successor from within (or as someone expressed it when they were promoted into their ex-manager’s role ‘he made me’).
That those in the frontline of the business will be able to answer ‘yes’ to the following:
- They are able to articulate what they are willing and able to deliver which is of value-add and for which they would like to be held accountable.
- They are asking their manager to come and view what they have delivered because they are proud of the quality of their work.