Question: How should a coach contradict their coachee’s appraisal of their progress if the coach does not think that that appraisal is accurate, without driving the conversation but merely guiding it?

Answer: Set the conversation up as an exchange of views based on observation rather than who is right or wrong. Example:

• Ask how they see their progress. Spend some time clarifying your understanding.
• Share your view. If it’s different, say so. Be direct and specific and share examples.
• Ask for their response. Probe as to where they see the differences and alignment between the two points of view.
• In light of the above, ask them what they think they should be changing or doing.