Question of the Month: What is the logic behind the various steps of a Legitimate Leadership intervention – the introductory workshop, the application modules, etc?

Answer:  The typical implementation process for a Legitimate Leadership intervention is underpinned by the following four steps.

First, we establish the two criteria of care and growth. We also introduce the insight that INTENT, not knowledge or skill alone, legitimises leadership. Skill helps, but without the right intent the will simply doesn’t engage.

Second, we diagnose against these two criteria. Are your leaders caring for and growing your people at every level? If yes, fantastic. If not, what are they doing wrong?

Third, we work to support our clients in remediating behaviour. Once we understand the core issues, we get to work supporting our clients in dealing with them. We provide leaders with the knowledge, tools, techniques and skills required to shift behaviour and make care and growth real day-to-day.

Lastly, we develop enabling structures. We work closely with our clients to address structure and process. We look at areas such as role descriptions, reporting lines, performance management systems and disciplinary processes.