Articles

November 2019 – Question of the Month

November 13, 2019 - By Wendy Lambourne, Director, MA Industrial and Organisation Psychology, Registered Psychologist with SA Medical & Dental Council

Question of the Month: What is the difference between management and leadership?

Answer: Legitimate Leadership has a very clear view of the distinction between management and leadership: management is what you apply to things; leadership pertains to people.

For organisational success and sustained results – organisational excellence – both management and leadership are required. So the distinction, for us, would be distilled by asking people, “what sounds right to you of the following two statements: you manage the inventory in the warehouse, or, you lead the inventory in the warehouse?” Obviously, you manage the inventory in the warehouse.

We are total advocates of the view that you should manage things like finances, systems, structures, facilities, etc. And we know that organisations which don’t manage tend not to succeed.

But our plea is: please don’t manage people, lead them. Because when you manage people, you reduced them to the status of things.

Wendy Lambourne
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